RTM - COACHING

• She has a wonderful ability to communicate effectively and respectfully with all levels of staff and also the Board of Directors.
• Debra brings a unique blend of professionalism, experience, and a willingness to explore new projects and activities.
• Her personal ability to see the real issues through the smoke screen used by some staff members to hide behind.
• Debra provides tools to carry on with, books to read; peace-oriented solutions.
• Debra gets action and results in an efficient and cost effective manner.

RTM - MEDIATES

• I learned a better and more efficient way to conduct a mediation session as well as acquiring mediation management techniques. Marsha McKinnie Davis, Principal, ImPact HR Consulting
• This was a very interesting, useful, and informative process. I am sure it has helped everyone in the group to understand and appreciate the many variables involved in dealing and interacting with co-workers.
• Debra IS poised, professional, informed, gracious and impressive. It made the learning more valuable.
• Found the sessions to be really valuable, even in my personal life.
• The instructor was excellent! Pat Hogan, Employee Relations Manager - Foxwoods Casino & Resort
• I’ve taken mediation refreshers for years and this one “nailed it!” In the long run, it will shorten mediation time and increase effectiveness!

RTM - COUNSELING/THERAPY

• I don’t make time to write reviews, but my experience working with Debra has been so wonderful that I feel the need to share my experience. I found Debra to be a highly skilled therapist and coach, who was able to flex her style and approach to meet my needs.
• She is objective, patient, committed, and knowledgeable. She challenged my thought patterns and assisted me in finding the solutions I was seeking for myself.
• I am very grateful to have found someone who is such a great listener, has a full tool belt of tools and strategies to share, is inspiring and most importantly caring. Yes, I found Debra to be uniquely caring, warm, generous and professional.
• It was a difficult situation going in, but preparing as we did helped me manage my thoughts and emotions!
• I was a client of Relationships That Matter and have learned many skills to cope with the problems I face every day. I have also learned how to take care of myself and others. She does a great job.

RTM - OTHER PROFESSIONAL SERVICES

Conflict Management

• Debra is one of the pioneers in the field. For over two decades, she has been committed to the growth and development of ADR (Alternative Dispute Resolution) in various settings. She has a well-defined practice, but she is always willing to explore new and different areas of ADR. Gregg Relyea Mediation Offices of Gregg F. Relyea
• The buy in Debra obtained from a staff previously divided by major conflicts was incredible to watch.
• The organized breakdown of how to resolve conflicts in the workplace was excellent.

Training

• The course is probably the most well planned and delivered of any professional training I have attended. Don Winchell, Owner, Prosperity Consulting
• This was a very intense, high quality, and fun learning experience. Thoroughly enjoyed the session. Time very well spent. Of course, the instructors were the best part. Excellent Job!! Rhonda Thomas, National ADR Program Manager, US Forest Service
• The instructor was clear in her presentations and offered the information not only from an academic perspective but also brought substantial professional experience in workplace mediation. Jerome A. Tepper, Attorney
• More individuals could benefit from this workshop.
• Debra was highly effective in teaching. Her book and PowerPoint slides were well thought out. CSUF client

Public Speaking and Presentations

• As a polished and professional speaker, Debra’s presentation on Bringing out the Best in You and Others, was a well-received session in managing our communicative interactions in the workplace, and beyond. Her presentation received high praises. Amy Wrightson, Executive Board Vice President, San Diego County Fire Chiefs Association
• The materials were well organized and emphasized the key points. The facilitator did a good job of including the virtual participants. She did a great job.
• She was articulate, professional, engaging, and well-prepared. It is with great delight that I recommend her to your organization and am confident she will be a great asset to your event. Natie Flores Alvarado, Certified Shorthand Reporter, Alvarado Court Reporters
• Debra handled the online and in the room participants very well.
• Thank you for a phenomenal presentation! As a polished and professional speaker, Debra’s presentation on WORK CLIMATE STUDIES: Assessing the Organization for Sources of Conflict was well-received among the professionals attending the Summit. Her presentation received high praises. Rita Callahan, Summit Organizer, Association for Conflict Resolution